Don't Make Me Think!: A Common Sense Approach to Web Usability
People won't use your web site if they can't find their way around it. Whether you call it usability, ease-of-use, or just good design, companies staking their fortunes and their futures on their Web sites are starting to recognize that it's a bottom-line issue. In Don't Make Me Think, usability expert Steve Krug distills his years of experience and observation into clear, practical--and often amusing--common sense advice for the people in the trenches (the designers, programmers, writers, editors, and Webmasters), the people who tell them what to do (project managers, business planners, and marketing people), and even the people who sign the checks.
Krug's clearly explained, easily absorbed principles will help you sleep better at night knowing that all the hard work going into your site is producing something that people will actually want to use.
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I'm really talking about two specific kinds of writing: happy talk and instructions. '
William Strunk, Jr., and E B. White, The Elements of Style (Allyn and Bacon, 1979
). Happy talk must die We all know happy talk when  Get rid of half the words
We all know happy talk when we see it: it's the introductory text that's supposed to
welcome us to the site and tell us how great it is, or to tell us what we're about to
see in the section we've just entered. If you're not sure whether something is ...
If you have comments or concerns that require a response please contact
Customer Service. AFTER: 41 WORDS The first sentence is just introductory
happy talk. I know what a survey is for; all I need is the words "help us" to show
me that they ...
What people are saying - Write a review
LibraryThing ReviewUser Review - Eye_Gee - www.librarything.com
This book was suggested as a good resource for me, as I'm in the process of re-designing my company's website. It was very useful, and would have been even more valuable if I wasn't working with a web ... Read full review
LibraryThing ReviewUser Review - autopoietic - LibraryThing
Excellent book which follows its own advice on usability - clear, simple, well designed and accessible. I actually found it to be entertaining and engaging rather than just educational. A lot of the ... Read full review
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The Farmer and the Cowman
Usability testing on 10 cents a day
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