Reshaping Change: A Processual Perspective

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Psychology Press, 2003 - Business & Economics - 220 pages
This book highlights the theoretical and practical value of using a processual perspective to make sense of organizational change. Featuring data collected over 20 years of fieldwork, it does much more than provide a simple overview of theory and change models and instead makes the processual approach understandable and accessible to both researchers and practitioners.

The author's case studies of radical and large-scale change programmes include those from General Motors, Pirelli, Shell, Britax and Laubman and Pank, and considers aspects of processual research, the context, politics, and substance of change and finally the future of the processual perspective. This is an innovative and highly practical study that captures the truly complex processes of the changing organization and illustrates how best to understand them from a processual point of view.
 

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Contents

Introduction
1
A processual approach to understanding change
7
The context of change at Pirelli Cables
29
The politics of change at General Motors
45
The substance of change at Shell Expro and Britax
62
methodological
83
tacit knowledge data collection
99
the written case study
124
the process of organizational change
142
example of interview schedules
151
example of processual case study writeup
162
an example of a processual case study used
198
Bibliography
208
Index
216
Copyright

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About the author (2003)

Patrick Dawson is holder of the Salvesen Chair of Management at the University of Aberdeen. He has published numerous academic articles and several books in the field of organizational change.

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