« PreviousContinue »
So Henry Wallace bargained with fate and cultural writer and platform speaker aided finished his two years' work in one. But that largely in carrying the project through to was not enough! Then kindly old Secretary Wilson came to his rescue and made him his John P. Wallace made his first trip for private secretary. By doing this work and by advertising on a bicycle simply because his doing two college years in one, he pulled firm did not have sufficient money to pay train through and was graduated.
fares! And he made that trip pay, even The strain told, just as it always tells. On though a severe storm laid him up for over a - his graduation day, he was stricken with week. typhoid fever. For several months he was too Until 1916, the year when “Uncle" Henry ill to be told what was happening. But he Wallace died, Henry C. Wallace served as won in the fight against illness, and when the associate editor of Wallace's Weekly. Since next college season opened he was able to be then, he has been the editor. about again.
When asked for the secret of his success, Mr. Again James Wilson came to his rescue and Wallace smiled and said: “Just hard work and made a place for him on the college staff as lets of it! You must mix brains with the soil.” assistant professor of dairying. Young Wallace had intended to return to the farm again, but he HE home life of the Wallaces is the first was glad to take the college professorship until interest of their lives. They are strong, he could get on his feet. He held this position sturdy Scots in their character and in their for three years, all the time under the able religion, but they are no less strong, sturdy, guidance and assistance of James Wilson. and happy in their family life. Then events happened which prevented him Mr. and Mrs. Wallace became acquainted at ever again following the plow on his own accord. Ames, and their marriage was the result of a
Someone had started a little dairy paper at college romance. There are six children in the Ames. I do not know just what share Henry Wallace family, three boys and three girls. C. Wallace had in starting this paper, but I do The oldest boy, Henry A., is also a graduate of know that he owned a half interest in it, Ames, and in his day will become editor of acting as editor in addition to his college work. Wallace's Farmer. And when he retires his
His younger brother, John P. Wallace, had son, Henry B., will take his place. come to Ames and had just finished his first The other sons of Secretary Wallace, John year of college work. At this time, his father, and James, are both veterans of the World War, “Uncle” Henry Wallace, was editor of The graduates of the University of Pennsylvania, Iowa Homestead, published in Des Moines. and are employed on Wallace's Farmer. The
The three Wallaces, father and two sons, eldest daughter, Annabel, who is now Mrs. decided to start a paper of their own. They Angus McClay, lives in Detroit. The other took over the little dairy paper, changed the two daughters, Ruth and Mary, are unmarried name to Wallace's Farmer, and entered into the and live with their parents. publishing business on their own account. Secretary Wallace, it is probable, is the most “Uncle”. Henry and Henry C., were the thoroughly schooled in all branches of modern editors, and John P., was the advertising and agriculture of any man who has held his business manager.
portfolio. He had five years of actual farming It was just a little sheet in its first days; but experience after he reached his twenty-first its owners had great faith in it, and the name year. He still owns a number of farms among “Uncle” Henry Wallace had made as an agri- them the Wallace homestead,
EN like Phillips Brooks, Thoreau, Emerson, Beecher, Agassiz, Ruskin,
glory in the grass. They sucked in power and wealth at first hand from the fields, the birds, the brooks, the mountains, and the forest, as the bee sucks honey from the flowers. Every natural object seemed to bring them a special message from the great Author of the beautiful. To these rare souls every natural object was touched with power and beauty; and their thirsty souls drank it in as a traveler on a desert drinks in the God-sent water of the oasis.
\HERE is no loss. All I have ever been
That am I now. Securely stored within
HERE is no loss. The sun goes down to-night,
To shed on other lands its life and light. So souls pass out to touch some other sphere, At their own time in this to reappear. What we call death, seen only from our side, Is but the ebb and flow within life's tide. Faith knows these truths; but we, by Sense misled, Deny her, mourning those we call our dead; Poor, little children crying at the night, When all the universe is filled with light.
in Industrial Management Is
the Personnel Director
He acts as buffer between employer and employee.
instances, he has the final say regarding the hiring and firing of workers. He must be up-to-date, clean-cut, loyal, and possess that rare
By FRANK H. WILLIAMS
O you know what a personnel director is? sonnel director who has direct charge of about
new element in industrial 2,200 employees. He is J. O. Steendahl, of management. Ten years ago he was S. F. Bowser & Co., Inc., of Fort Wayne, Inpractically unknown. To-day he is one of the diana, manufacturers of gasoline and oilmost important factors in industry. What is storage tanks and pumps. he?
He is a young man, about thirty-three years He is the man who acts as a buffer between old. He has grown up in the plant where he is employees and employer.
employed. He worked up and is now one of He is the man who tries to make the employees the plant's main executives. happier on their jobs.
“Do you know what I conceive my job to He is the man who looks after the com pany's be?" queried this personnel director. "I figure welfare work.
that my job is to get personality into our plant. He is the man who, in many instances, really In old days, you know, factories thought of has the final say regarding the hiring and firing their employees only as groups. They thought, of workers.
for instance, of a hundred or so men in the maAn important job, especially when it is chine shop and they figured that these men realized that upon the mental condition of the should turn out a certain amount of work. workers-that is, whether they feel happy or And they thought of the boiler shop and the sad, grouchy or pleasant-quite largely de- other shops in the same way. Men used to pends the total production of the plant. represent merely numbers. If greater pro
Of course, personnel directors who are live duction was needed, then more numberswires have interesting and unusual experiences. which made their appearance on the hats or They get an entirely
caps of the workersdifferent slant on the
were hired. If it was matter of mass em
necessary to curtail ployment from that OME men carry conquest
production, then a of the employers.
in their very presence; bunch of numbers Some of these experi- they win our confidence the were laid off. are laughable first time we see them. We
“But, in recent and some are saddenbelieve in their power because
years, there came a ing.
thorough realization I interviewed they radiate it.
of the fact that each Middle-Western per
worker is a personal
ity with temperament, thoughts, and aspira- "It is surprising to see how this idea catches tions which may be quite as keen-even keener on. The first time we started it we went to the
-than those of the big boss himself. And it gatemen and gave them a talk, And this is has been further realized that when workers are just about what we said; treated as persons and made happy in their “ 'I want you to smile at the men when they work, that the plant will not only secure in- come to work every day this month. I don't creased production but cut down its labor mean to just give them a nod and a sheepish turnover tremendously.
sort of a grin; but a real smile, as if you were "Its such a comparatively easy matter to glad to see them and as if you felt that this was make workers happy on their jobs, that it a fine old world. Of course, you don't feel that seems strange that factories so seldom used to way—not now—but you will after you've been do anything along this line.
smiling for a few days. And I want you to
keep smiling at the men until they smile back NOR instance, there's a print shop in at you. They may think you're foolish at first;
this town which has cut down its labor but, after a couple of days, they'll like it and turnover to only a fourth of what it formerly everyone in the plant will feel happier because was. And how has this been done?
you fellows have started the smile habit.' very simple method of installing a phonograph “It was pretty hard for a couple of those in the work room!
gatemen to smile. One old codger, who hadn't “This phonograph cost one hundred and fifty smiled for years, looked as if his face would dollars. Half of this sum was paid by the crack in two, the first mornings, when he owner of the shop. The other half was paid by pulled back the corners of his mouth and gave the employees in monthly installments. Every the men a weird sort of a grin. Some of the week the employees take up additional collec- workers couldn't help smiling at him-he tions for the purchase of new records. During looked so odd with this grin on his frosty old the working hours, the phonograph is kept face. But the men soon got to smiling back at going pretty constantly by the employees who him and then his own smile became oiled up and are privileged to put on new records whenever he seemed to enjoy himself. In fact he would they wish to do so. Not only are the em- try out his smile at every opportunity, and he ployees of this plant sticking on the job as seemed to find real pleasure in inducing other they never did before, but the production has folks to smile. been greatly increased. They set type and feed the presses faster to the sound of music, \HE personal-relations idea spread all
“That's one interesting example of what can through the plant. During the entire be done in industrial management by getting month, we had all sorts of evidences of the personality into the plant.
results we were getting from the stunt. It was ployee can go up to a phonograph in the shop, evidenced in the tone of inter-department and assert his personality by starting a piece of communications and in the wa” that all the music, which he himself selects, then he is a lot workers finished up their own jobs in good more of an individual than if he keeps working shape before passing their work along to some from morning to late afternoon with scarcely other employee. And there were a number of a respite and with nothing to relieve the mo- striking incidents showing how the idea had notony.
taken hold of our shop employees. “Out here, at our plant, we go a step further “One day, while in the shop, I noticed two in this effort to inject personality by means of workers facing each other belligerently as if a ‘Personal Relations' month, during which ready to leap at each other's throat. For just a every employee is supposed to do some, extra, moment, I thought that fight was imminent. unexpected service for some other employee. Then I realized that these men were grinning The idea was originated by our assistant at each other. general manager, R. L. Heaton, who was “ 'Oh, boy!' exclaimed one of the men, 'I formerly personnel director. The idea we try can't tell you what I think of you now, but just to instill in the workers, during this month, is wait until this month is over! that every man's job has some relation to some “And the second one said: 'I'm putting the other man's job; and that if the first man things I'm thinking down on paper. You just thinks about the second man as a person, and wait until the first of the month! not as a mere part of the machine, he will see “Then they grinned some more and returned some way of doing something which will help to their work. this second man in his work.
“That was one instance. Another instance
was this: One of our factory superintendents send spies into the homes of their employees! asked Mr. Heaton if it would be violating any "In our recent efforts to get personality into company policy if he sent a little typed note to the plant we have felt that it might be a good all the workers in another section thanking plan to let the workers see just what relation them for their coöperation during the month! their position has to the other positions in the
"Imagine a thing like that-a superinten- plant, and to the plant's completed products. dent wanting to thank workers in an other sec- By doing this, we felt that the worker would be tion for coöperation! You know how things getting a better perspective on his job, too. So generally are in a plant. There's never any we have been, for some time, conducting tours thanking for coöperation, but there's an ever- through the plant and the offices on the comlasting lot of bawling out for lack of it.
pany's time, during which we have had personal "Mr. Heaton told the superintendent to send escorts for certain groups of workers and have the note. And all but two of the men replied in explained everything connected with the busisome way or other some by acknowledging the ness to these workers. note in a letter of their own, and thanking the superintendent for his coöperation, others by personal word.
"I'm firmly convinced that this thing of things which showed conclusively just how injecting personality is the biggest thing in little we had done toward giving the workers the present-day industry. But I am also con- right perspectives and toward making them feel vinced that it will be some little time before wholly at home in their positions. some of the workers really understand that the "For instance, we found that some of the company is interested in them as individuals, workers who had been employed by us for not as mere collection of numbers who
periods ranging from five to ten years, had should and must turn out a certain amount of never once set foot in our office building! work each day.
“Now, I take it, that is a condition of which “As an illustration of this fact, I might tell we could not feel proud. There is no earthly about a case we had where a worker's wife be- reason, as I see it, why the offices should be came ill. We have a regularly employed nurse sacred ground on which the heel of the factory who calls on families in which there is sickness, worker must never set. And I, personally, felt and aids them without charge. This is one of ashamed of this condition of affairs. our services in which we take the greatest "On one of these tours, a certain worker pride, and it has made quite a hit with a lot of stood in fascination watching an addingour workers.
What is that girl doing? the worker asked UT with this particular worker, it didn't
make the least hit. Usually when “I explained the whole thing, showed him there is sickness in a family and the worker the totals added by the machine, and exwants the services of the nurse, he files an ap- plained just how the machine simplified the plication with his foreman. But this particular work in that department, making it possible to man failed to file an application. We heard turn out more work with absolute accuracy. of the sickness in his family in a roundabout • 'Well, I declare!' said this worker. I've way. But though he had failed to file an appli- seen “ads” of adding machines in store wincation, we sent the nurse. And then the fun dows, but that's the first time I ever saw one began
operated! “At first the worker refused to let the nurse “Think of that! into his home. Finally, after about fifteen “I took pains, after this little tour, to have minutes of conversation in which the nurse told another talk with this worker. him over and over again that there was no “That girl spent six months and considercharge and that the company was sending her, able money learning how to operate that he permitted her to enter the home. All dur- machine,' I said to this worker. ing the time that she was in the house, the “Yes, I've been thinking about that,' said worker watched her closely, staying away from the worker. 'Do you know-I used to think his job to do so. Finally, thanks to the nurse, that my job was just about the most important the worker's wife recovered and the nurse de- job in this whole plant. I used to think that the parted. And then came the climax of this plant couldn't get along without me. But that incident—the worker quit his job, saying that girl is just as much a skilled worker as I am. And he was going to work for some firm that didn't
(Continued on page 111)