The Effective Change Manager's Handbook

Front Cover
Richard Smith, David King, Ranjit Sidhu, Dan Skelsey, APMG
Kogan Page Publishers, Nov 3, 2014 - Business & Economics - 632 pages

The Effective Change Manager's Handbook helps practitioners, employers and academics define and practise change management successfully and develop change management maturity within their organization.

A single-volume learning resource covering the range of knowledge required, it includes chapters from established thought leaders on topics ranging from benefits management, stakeholder strategy, facilitation, change readiness, project management and education and learning support. The Effective Change Manager's Handbook covers the whole process from planning to implementation, offering practical tools, techniques and models to effectively support any change initiative.

The editors of The Effective Change Manager's Handbook - Richard Smith, David King, Ranjit Sidhu and Dan Skelsey - are all experienced international consultants and trainers in change management. All four editors worked on behalf of the Change Management Institute to co-author the first global change management body of knowledge, The Effective Change Manager, and are members of the APMG International examination panel for change management.

 

Contents

01 A change management perspective
1
02 Defining change
78
03 Managing benefits
132
04 Stakeholder strategy
172
05 Communication and engagement
210
06 Change impact
258
07 Change readiness planning and measurement
290
08 Project management
329
09 Education and learning support
367
10 Facilitation
415
11 Sustaining change
454
12 Personal and professional management
492
13 Organizational considerations
535
Index
592
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About the author (2014)

APMG is a leading global Examination Institute and the Official Accreditor of the UK Government's Cabinet Office and the United Kingdom Accreditation Service (UKAS). They accredit professional training and consulting organizations and manage certification schemes for knowledge-based workers.

Richard Smith (Editor) is a specialist in organizational development-related people development issues. He works with clients as diverse as Unilever, Nestle, Mars and Harvard Business School. He is the Chief Examiner for APMG Change Management products and lead author of the first global Change Management Body of Knowledge (CMBoK) for the Change Management Institute. He is also a Fellow of the CIPD.

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