How to Manage People

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Kogan Page Publishers, Mar 3, 2013 - Business & Economics - 160 pages
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From Michael Armstrong, HR expert and best-selling author, comes this new edition of the business staple, How to Manage People. Providing valuable insight into the functions and skills required to be an effective manager - from how to manage teams to successful recruitment - it will help you get the best from your staff through motivation, reward and leadership. With three brand new chapters on managing virtual teams, enhancing employee engagement and managing conflict, it is full of easily applicable advice as well as practical tools and checklists. Essential reading for anyone who wants to get the best from their teams, How to Manage People distils the essence of good management into one handy book.
 

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GOOD READ

Contents

INTRODUCTION
1
1 WHAT MANAGERS DO
2
2 MANAGEMENT SKILLS
9
3 LEADERSHIP
22
4 MOTIVATING PEOPLE
33
5 ENHANCING ENGAGEMENT
47
6 ORGANIZING PEOPLE
52
7 TEAM BUILDING
63
11 HELPING PEOPLE TO LEARN AND DEVELOP
101
12 REWARDING PEOPLE
114
13 MANAGING CHANGE
124
14 MANAGING CONFLICT
130
15 HANDLING PEOPLE PROBLEMS
135
16 MANAGING ONESELF
150
17 MANAGING OTHER PEOPLE
155
REFERENCES
162

8 DELEGATING
69
9 SELECTION INTERVIEWING
80
10 MANAGING PERFORMANCE
92

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About the author (2013)

Michael Armstrong is an independent management consultant and internationally respected author. He has written several best-selling Kogan Page titles, including How to Be an Even Better Manager, A Handbook of Human Resource Management Practice, and Reward Management.

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