Studies of the development of Japanese and non-Japanese management in the automotive industry from around the world

Branded Customer Service breaks new ground with an assertion that brand equity is built not just through advertising and public relations, but also through the human exchange ...

In the second book of this series, the Blobheads reveal their super power called the mental tentacle, which makes electric appliances come to life. Billy thinks that's cool ...

Dom & Abi begin to piece together the awful truth of the abandoned playhouse. Clues for the reader to solve along the way. 7-9 yrs.

This second book of spinechillers contains 3 titles from the Spinechiller series. Packed with thrills and suspense, each tale is illustrated with colour pictures and includes ...