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ability action affect amygdala anger argue arousal Ashforth Ashkanasy associated Chapter Charmine cognitive concept conflict construct context Cropanzano customers described developed deviance dimensions display rules emotion labor emotion management emotional displays emotional exhaustion emotional expression emotional intelligence emotional reactions emotionally emotions in organizations emotive dissonance employees environment evaluation example expectations experience faking feedback acceptance feeling rules feelings felt emotions gender goals Grace Libraries high-status Hochschild homelessness issue Hypothesis individuals influence interaction involved issue ownership job characteristics job satisfaction kids Kruml low-status measures negative emotions negative feedback norms organizational behavior organizational studies outcomes participants person pleasure positive emotions Proposition Rafaeli and Sutton relationship result role of emotions self-efficacy self-managing self-monitoring sensemaking shame situation Smallest Space Analysis social identities space issue specific emotions team members theories of emotion Tiedens transformational leaders transformational leadership variables vicious cycle well-being workers workplace Zerbe
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Neal M Ashkanasy, Charmine EJ Härtel, Catherine S Daus - 2002 - Journal of Management
MYEONG-GU SEO, LISA FELDMAN BARRETT, JEAN M BARTUNEK - 2004 - Academy of management review. Academy of Management
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Hillary Anger Elfenbein, Nalini Ambady - 2002 - Journal of Applied Psychology
JSTOR: Emotions in the Workplace: Research, Theory, and Practice
Administrative Science Quarterly: Emotions in the Workplace ...
Emotions in the Workplace: Research, Theory, and Practice
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Emotions in the Workplace — www.greenwood.com
Neal Ashkanasy - Memeber Emotional Intelligence Consortium
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