Scaling Up Excellence: Getting to More Without Settling for LessWall Street Journal Bestseller "The pick of 2014's management books." –Andrew Hill, Financial Times "One of the top business books of the year." –Harvey Schacter, The Globe and Mail Bestselling author, Robert Sutton and Stanford colleague, Huggy Rao tackle a challenge that determines every organization’s success: how to scale up farther, faster, and more effectively as an organization grows. Sutton and Rao have devoted much of the last decade to uncovering what it takes to build and uncover pockets of exemplary performance, to help spread them, and to keep recharging organizations with ever better work practices. Drawing on inside accounts and case studies and academic research from a wealth of industries-- including start-ups, pharmaceuticals, airlines, retail, financial services, high-tech, education, non-profits, government, and healthcare-- Sutton and Rao identify the key scaling challenges that confront every organization. They tackle the difficult trade-offs that organizations must make between whether to encourage individualized approaches tailored to local needs or to replicate the same practices and customs as an organization or program expands. They reveal how the best leaders and teams develop, spread, and instill the right mindsets in their people-- rather than ruining or watering down the very things that have fueled successful growth in the past. They unpack the principles that help to cascade excellence throughout an organization, as well as show how to eliminate destructive beliefs and behaviors that will hold them back. Scaling Up Excellence is the first major business book devoted to this universal and vexing challenge and it is destined to become the standard bearer in the field. |
Other editions - View all
Scaling Up Excellence: Getting to More Without Settling For Less Robert I. Sutton,Huggy Rao No preview available - 2014 |
Scaling Up Excellence: Getting to More Without Settling for Less : Book Review No preview available - 2017 |
Scaling Up Excellence: Getting to More Without Settling for Less Robert I. Sutton,Hayagreeva Rao,Huggy Rao No preview available - 2016 |
Common terms and phrases
accountability asked bad apples bad behavior beliefs better Buddhism chain challenge chapter cheating Chris Cox Chris Fry coach colleagues company’s create crucial customers d.school Daniel Kahneman decisions design thinking develop e-mail Ed Catmull effective electronic health record employees engineers especially example experience explained Facebook feel Girl Scouts Google HealthConnect helmet hiring hospitals hot cause hundred ideas IDEO IKEA implemented innovation interview JetBlue Kaiser Permanente Klebahn Kotchka KP HealthConnect leaders and teams learned lesson managers mentors mindset Netflix nurses organizational organizations patients percent performance person Pixar practices problems Procter & Gamble psychologist Rao and Sutton reports Robert Sutton role scaling efforts scaling team Scaling Up Excellence schools senior executives skills social spread excellence Stanford Steve Jobs story strategy success talent talk Tamago-Ya teach teachers things thousand York